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At our OTA, we take your privacy very seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information about you when you use our OTA, such as when you make a reservation or sign up for our newsletter. This information may include your name, email address, phone number, payment information, and travel preferences. We also collect information about your device, such as your IP address and browser type.
How We Use Your Information
We use your information to provide our services to you, such as processing your reservations and sending you travel-related information. We may also use your information to improve our services and to personalize your experience.
How We Share Your Information
We may share your personal information with third-party service providers who assist us in providing our services to you, such as payment processors and customer service providers. We may also share your information with our travel partners, such as airlines and hotels, to fulfill your reservations. We will not sell your personal information to third parties.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our OTA. This information may include your browsing behavior and preferences. We use this information to improve our services and to personalize your experience.
Data Retention
We retain your personal information for as long as necessary to provide our services to you and to fulfill our legal obligations. We will securely delete or anonymize your personal information when it is no longer needed.
Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the security of your information.
Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to object to the processing of your personal information or to request a restriction on its processing. To exercise these rights, please contact us using the contact information below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our OTA or by email. Your continued use of our services after such notice constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at suporte@viagens.com.br